Privacy Policy

October 29, 2026 2026-10-31 21:36

Last updated: 31 October 2026

Atlas Legacy Holidays respects your privacy. This policy explains how we handle personal information when you visit oussayedmoroccojourneys.com, contact us or arrange a travel service.

1. Who We Are

Atlas Legacy Holidays provides Morocco tours, excursions, private transportation and airport transfers.

Business legally responsible for your information: [Insert full legal business name]
Business address: [Insert confirmed business address]
Email: oussayedmoroccojourneys@gmail.com
Phone: +212 663-025174

2. Information We Collect

Depending on how you interact with us, we collect:

  • Contact details: your name, email address and telephone or WhatsApp number.
  • Travel details: travel dates, group size, accommodation, pickup and drop-off locations, flight information and requested experiences.
  • Messages: information you provide through our enquiry form, email, telephone or WhatsApp.
  • Booking records: services booked, booking references, payment status and related correspondence.
  • Technical information: information recorded by our website and hosting services, such as IP address, browser information and security logs.

Please share only information needed for your enquiry or booking. Avoid sending passport copies, payment card details or sensitive personal information through the general enquiry form.

3. How We Use Your Information

We use relevant information to:

  • Respond to questions and prepare travel proposals.
  • Check availability and arrange bookings.
  • Coordinate pickups, transfers, activities and other requested services.
  • Send confirmations, itinerary details and service updates.
  • Handle changes, cancellations, refunds and complaints.
  • Maintain business records, protect our website and meet applicable obligations.

Where applicable law requires a legal basis, this may include taking steps toward a booking at your request, fulfilling our agreement, meeting legal obligations, legitimate business interests or your consent.

4. Who Receives Your Information

We share relevant details when needed with drivers, guides, accommodation providers and activity partners involved in your arrangements.

Website hosting, email, booking and payment service providers may also process information to support our operations. Information may be disclosed where required by law or necessary to establish or defend legal claims.

Service providers used: [Confirm the hosting, form, email, booking and payment providers used by this website.]

5. Payments

Where online payments are available, payment information is handled according to the payment provider’s privacy practices. We use booking and transaction information to confirm payments and manage refunds.

Payment provider and privacy policy: [Insert details, or remove this section if online payments are not offered.]

6. Cookies and Website Features

Our website may use cookies or similar technologies for functions such as maintaining a shopping cart, remembering preferences and supporting security.

Cookies, analytics and embedded services actually used: [List the tools, purposes, retention periods and relevant provider policies.]

You can manage cookies through your browser settings. Blocking essential cookies may affect some website functions. Where required, we request consent before activating non-essential cookies or tracking.

7. WhatsApp and External Websites

If you contact us through WhatsApp, your communications are also handled under WhatsApp’s own privacy practices.

Links to social media, review platforms and other external websites take you to services with their own privacy policies.

8. International Processing

Some service providers may process information outside your country. Any applicable transfer requirements and safeguards depend on the providers and locations involved.

Processing locations and safeguards: [Confirm these for your actual providers.]

9. How Long We Keep Information

We retain information according to its purpose and applicable recordkeeping requirements.

Retention schedule: [Specify how long enquiry messages, booking records, payment records and technical logs are retained, or the criteria used to determine those periods.]

Information may need to be retained longer to resolve a dispute or comply with a legal obligation.

10. Security

We take reasonable steps to protect personal information against unauthorized access, loss and misuse. No online system or method of transmission can be guaranteed completely secure.

11. Your Privacy Choices

Depending on applicable law, you may have rights to request access, correction, deletion, restriction or a copy of your information, or to object to certain processing.

Where processing relies on consent, you may withdraw it without affecting processing already carried out lawfully.

Contact oussayedmoroccojourneys@gmail.com to make a request. We may need to verify your identity. You may also have the right to complain to the relevant data protection authority.

12. Children’s Information

Parents or guardians arranging family travel should provide only the children’s details needed to organize the service, such as ages where relevant to activity suitability or pricing.

13. Changes to This Policy

We may update this policy when our services or information practices change. The latest version will appear on this page with its updated date.

14. Contact Us

For privacy questions or requests:

Atlas Legacy Holidays
Email: oussayedmoroccojourneys@gmail.com
Phone: +212 663-025174